Nextiva is a leading provider of business software solutions designed to streamline communication, collaboration, and customer management. The company offers an all-in-one solution that brings together phone, SMS, video, and email, along with customer experience and productivity tools. This powerful, easy-to-use solution helps businesses manage all conversations and engage with customers and teams more effectively.
Nextiva's platform is designed to reduce app fatigue and increase productivity by consolidating communication with customers and teams into one tool. It eliminates productivity loss by ensuring that the necessary information is always available when needed. The platform allows businesses to communicate with customers through various channels and track their conversations and feedback in a single view.
The company also offers a range of customer engagement tools. These include Call Pop, which provides customer information before starting any conversation; Customer Analytics, which offers valuable customer insights; Customer Journey, which tracks customer interactions; and Customer Automation, which uses automation to enhance conversations and engage customers throughout their journey.
Nextiva's platform is more than just a phone system. It allows businesses to communicate using phone, text, video, email, and instant messaging. The platform has been recognized as the best business phone system by U.S. News for four consecutive years and has been rated as one of the best collaboration tools by customers on G2.
Nextiva is trusted by over 100,000 growing businesses, including Phat Scooters, Shelby American, and Veterans Home Care. These customers praise Nextiva for its cost-effectiveness, capabilities, call recording, call groups, attendants, receptionist features, and top-notch support.
Fix your communication problem (so customers don't hate you)