Nice Ltd. is a global leader in the development and delivery of cloud and on-premises enterprise software solutions. The company's comprehensive portfolio is designed to empower organizations to enhance customer engagement, improve business performance, ensure compliance, and fight financial crime.
Nice's solutions are used by thousands of customers worldwide, including over 85 of the Fortune 100 companies. These solutions are powered by advanced analytics, artificial intelligence, and robotic process automation, enabling organizations to make smarter decisions and deliver superior customer experiences.
The company's Customer Engagement Solutions are designed to help organizations deliver personalized, omnichannel customer experiences. These solutions include the Nice inContact CXone cloud customer experience platform, which offers a range of capabilities such as omnichannel routing, analytics, workforce optimization, and automation.
Nice's Financial Crime and Compliance Solutions are designed to help organizations detect and prevent financial crime, ensure regulatory compliance, and manage risk. These solutions include the Nice Actimize platform, which offers a range of capabilities such as fraud detection, anti-money laundering, and risk management.
The company's Advanced Process Automation Solutions are designed to help organizations automate routine tasks, improve operational efficiency, and enhance employee productivity. These solutions include the Nice Robotic Process Automation platform, which offers a range of capabilities such as process discovery, automation design, and robot orchestration.
Nice's Public Safety Solutions are designed to help public safety organizations enhance emergency response, improve situational awareness, and ensure public safety. These solutions include the Nice Inform platform, which offers a range of capabilities such as incident information management, multimedia recording, and quality assurance.
Nice is headquartered in Ra'anana, Israel, and has regional offices in the Americas, Europe, Middle East, Africa, and Asia Pacific. The company is listed on the NASDAQ and the Tel Aviv Stock Exchange under the ticker symbol "NICE".
Nice's mission is to help organizations transform experiences and outcomes by being data-driven, customer-centric, and digitally enabled. The company's vision is to be the leading provider of cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions, deliver superior customer experiences, and drive growth.
Nice's values are centered around innovation, integrity, collaboration, and excellence. The company is committed to fostering a culture of innovation, promoting ethical business practices, encouraging teamwork, and striving for excellence in everything it does.
Nice's strategy is focused on driving growth through innovation, expanding its global footprint, and delivering superior customer value. The company invests heavily in research and development, continuously innovates its product portfolio, expands its presence in key markets, and works closely with customers to understand their needs and deliver solutions that exceed their expectations.
Nice's achievements are recognized by industry analysts and customers alike. The company has received numerous awards and accolades for its innovative products, superior customer service, and strong financial performance. These recognitions reflect Nice's commitment to excellence and its success in delivering value to its customers, shareholders, and employees.
Making Experiences Flow - The NICE Way