International Business Machines Corporation (IBM) is a leading provider of artificial intelligence (AI) solutions designed to operationalize AI across businesses to deliver benefits quickly and ethically. The company recognizes the transformative power of AI on business and society and the need for responsible structuring and governance of these systems to avoid bias, errors, and costly effects.
IBM offers a rich portfolio of business-grade AI products and analytics solutions designed to reduce the hurdles of AI adoption, establish the right data foundation, and optimize for outcomes and responsible use. The company's researchers are developing the next generation of AI software and hardware advances to bring frictionless, cloud-native development and the use of foundation models to enterprise AI.
IBM's AI solutions support a range of real-world use cases, from digital labor to proactive IT, cybersecurity automation, AI infrastructure, and more. The company's AI, data science, and data management solutions allow organizations to gain a competitive advantage in the marketplace. IBM's offerings include Watson Assistant, Watson Orchestrate, Watson Code Assistant, and Watson Discovery, all designed to improve operational workflows and enhance customer experiences.
IBM also offers AI and data platforms such as watsonx.ai, watsonx.data, and watsonx.governance. These platforms are designed to train, validate, tune, and deploy foundation and machine learning models with ease, scale AI workloads, and enable responsible, transparent, and explainable data and AI workflows.
In the realm of IT automation, IBM offers solutions like IBM Turbonomic and IBM Instana Observability, designed to respond quickly—even proactively—to performance slowdowns and outages in tech stacks. IBM's AIOps Insights is an early product experience aimed at solving problems central to IT operations teams in managing the availability of enterprise IT resources.
IBM's consulting services help businesses reinvent critical workflows and operations by adding AI to maximize experiences, decision-making, and business value. The company's security services, IBM Security X-Force, protect organizations from global threats through services such as penetration testing, crisis management services, and more.
IBM supports a number of AI applications to help businesses drive operational efficiencies, deliver insights, and create better employee and customer experiences. The company's AI solutions have had strong adoption across industries such as supply chain, healthcare, and financial services. For instance, a healthcare provider, Humana, used Watson's conversational AI to quickly determine patient insurance coverage, reducing costly pre-service calls and improving the provider experience.
IBM is committed to advancing AI ethics beyond compliance, recognizing that ethical considerations for AI have never been more critical than they are today. The company offers guidance on how to operationalize AI across organizations and provides regular AI updates to keep businesses informed about the latest developments in the field.
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