Aircall

Aircall is the phone and communication platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall is a forward-thinking telecommunications company that leverages artificial intelligence (AI) to revolutionize the way businesses manage and optimize their phone communications

Aircall has expanded its international footprint and currently has over 800 employees from 40 nationalities spread over 8 offices and was named one of Built In’s Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 2022. 

Aircall's mission is to simplify business phone systems and enable seamless, intelligent communications for companies of all sizes. By combining cutting-edge AI capabilities with a user-friendly interface, Aircall aims to transform the way businesses interact with their customers and build strong, lasting relationships. 

Aircall's AI system incorporates sentiment analysis to understand the emotional tone of customer interactions. The AI-driven analytics and reporting capabilities of Aircall provide businesses with valuable insights into call patterns, call duration, and agent performance. 

Aircall is at the forefront of AI-driven telecommunications, empowering businesses to optimize their phone communications and deliver exceptional customer experiences. By integrating AI capabilities, Aircall's platform enhances call routing, enables real-time transcriptions, provides sentiment analysis, and offers valuable call analytics. With a focus on user-friendliness, data security, and seamless integration, Aircall is committed to helping businesses enhance their customer support operations and build stronger relationships with their clientele.